It is the typical question because it depends up on what help you seek from the facebook
Usually Facebook takes 24-48 Hrs to respond to your help request,
But, Facebook doesn't responds to like below help requests,
1. On how to deal with Facebook tools or settings
2. On the requests which are displayed in their FAQ's or in their online help
3. Technical support aims in which you are lagging personally
Facebook does read every help request but does reply only to those requests which are very rare and account specific or else if they need more info from you, the reason is they receive millions of request from their billions of users
But, Facebook doesn't responds to like below help requests,
1. On how to deal with Facebook tools or settings
2. On the requests which are displayed in their FAQ's or in their online help
3. Technical support aims in which you are lagging personally
Facebook does read every help request but does reply only to those requests which are very rare and account specific or else if they need more info from you, the reason is they receive millions of request from their billions of users
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